Feedback
Finer Times is committed to providing quality timepieces at fair prices with 100% customer satisfaction. We strive to accurately describe each watch, process orders as quickly as possible and deliver the merchandise in excellent working condition. We welcome your comments as to how we are meeting our objectives.
The Finer Times Team
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Hi Richard,
Hope you had a good weekend. I just wanted to say again how much I have enjoyed
purchasing through finertimes. It has been truly one of the most pleasant experiences
since I've started collecting. "
RK (Maryland)
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Richard,
Received the watch and it is just as you describe and depicted. I will value it greatly. Thanks so much for the great transaction. You wouldn’t happen to know any of its history/background, would you?
Alec
" Richard:
Just wanted to get back to you with a testimonial. Hey, it was GREAT doing business with you. It was lightening fast between my ordering the Accutron watch on-line, and the watch going out of your business – just a few hours. One day later I received the watch. It was exactly as described, and I was shocked that you arranged overnight delivery at such a reasonable price. No mark-up for handling or anything like that. And last but not least, I feel I got a really good price on the watch I bought.
So, thanx much and will shop your website in the future!
Dave (San Jose, CA.) "
"Dear Richard:
Just a quick note to let you know how delighted I am with the purchase this past weekend of the 1951 pink gold Omega Seamaster, which arrived safe and sound in California yesterday. I considered purchasing this watch for a few months, and I am glad it was still available. The watch was in much better condition (and more beautiful) than it appeared on the web-site pictures, it is in amazing condition for a 52 year old watch! It has already become one of my favorites in my small collection. I didn’t have a Seamaster, but do love Omega watches especially. I hope someday to save the money for a vintage 18k Constellation. Anyway, kudos to you and your business and your reputation, you exceeded my expectations, and I appreciated how quickly you got the watch to me. Take care and keep loving those timepieces!"
Carl (USA)
"Hi Don,
The Patek arrived on Thursday 9 Oct. As ever, your service was so prompt and efficient. May I express my sincerest gratitude for all your help with the purchase. It truely is a fantastic watch and is undoubtedly the pinacle of watchmaking. By selling me the watch, you have helped me to realise a long-held ideal and dream, to own a Patek Philippe wristwatch. I am in your debt. Having purchased 5 watches from you previously, I can say without any contradiction that, as always Don, it has been a pleasure doing business with you. Your professionalism and straightforward honesty are rare qualities these days, especially on the Internet. I will keep an ever watchful eye on your Website. Should any potential purchaser have any apprehensions regarding your site, I would be glad to advise them as to my experiences.
"
Ray (USA)
"Dear Don,
Just a quick e-mail to let you know that the Hamilton marine chronometer has safely made it to Italy last week and then to France this week-end, where it is now proudly displayed in my living room!
I was very impressed with its overall condition - once again better than I would have expected from the description of the site!
Thank you very much indeed, and I look forward to doing business with you again at the earliest opportunity (we must be going on something like 7 years or so by now, as I believe my first purchase from your site was way back in '96...)!
" Alberto (France)
"Don,
A huge thank you from a very impressed customer.
I ordered my 1950s Longines watch on Tuesday afternoon British time and it
arrived at 7am on Thursday. Unbelievable service.
This is the first time I have bought a vintage watch and Finer Times has
made the whole experience so enjoyable I will be back again shortly.
Excellent website for browsing, lightning-quick, helpful replies to e-mail
queries ... and then there's the quality of the watch itself.
It's like new. It looked great on the website but the pictures there just
didn't to it justice.
An absolutely first-class operation.
" Paul (U.K.)
"The Gallet chronograph arrived this morning. Having only spoken to you on Saturday and finalised matters on Sunday, time-wise, that is what I call service.
The watch itself is fabulous. It is even better "in the flesh" than the photograph on your website. It is quite difficult to believe that it dates back to the mid-1950s. It is almost as if it came straight off the watchmaker's workbench. I am truely impressed.
I hope that you have watches of a similarly high standard for purchase in the near furture." Ray (Ireland)
"On this memorable day, I write to confirm the safe receipt of Gallet mpta3807. If you posted it Monday, it has reached me inside two days - bearing in mind the time difference. Incredible. ALSO, it sailed through the system without attracting any unwelcome attention from Customs! A double bonus, because I am absolutely thrilled with it.
Everything is 100% as described and I wish to thank you sincerely for this and for your most courteous service. Also, if anyone in UK (or anywhere else for that matter) requires confirmation of your bona fides,you may pass on my e-mail details. When things get back to normal, I must ask you if you can tell me how to drive this thing!" Graham (UK)
"I just wanted to let you know that the watch arrived safely. I am extremely pleased with the quality and accurate description of the Omega Constellation watch. Your fast responses to my inquiries were very much appreciated. The overall transaction was a pleasure. Thanks again." Alex (USA)
" It is the first time I receive an item so fast. Florida to Geneva Switerland in 3 open days. The watch is as decribed and I specially appreciated the easy way of dealing. I hope that Finer Times will continue to offer this big choice of items and will not hesitate to recommend this site to my friends " (Switzerland)
" Thank you for the rare vintage watch. It is of outstanding quality, beautifully detailed and presented, and was sold at an excellent price. These aspects have been matched by your preparedness to assist, and for this also many thanks. " (Australia)
" The watch arrived Tuesday in good shape. Thanks.
So far it has not lost or gained even a second and I am delighted with its condition...even better than I expected...truly near mint+. By the way, the watch seems in better condition than it appeared in its photograph, and I wondered if you had taken the picture before you detailed it? If so you do yourselves an injustice. Just a thought. Thank you both. It was a real pleasure dealing with you and I am very happy with the watch." (USA)
" I just wanted to let you know that the watch arrived safely. I'm very pleased with it and with the overall transaction.
Very nice to do business with you. Thanks again. " (USA)
"Don, watch is beautiful. I will keep it and eventually pass it on to my son. You can use me for a reference anytime.
Thank you." (USA)
"Thank you! I received the watch and it was even more than I had
hoped for.
I am sure to visit your web site often and recommend it to family and
friends.
A very satisfied customer." (USA)
"Just wanted to let you know that I have been wearing the watch and love it. I really needed a more 'everyday' watch, and this is perfect.
Thanks for a great transaction. I hope to do business with you in the future and will definitely recommend you and FT." (USA)
"The watch arrived Saturday and is a wonderful piece. It performs like a
champ and is even a nicer watch than I had anticipated. I'll definitely be
looking a your web page regularly. Thanks so much for a smooth, easy
transaction and for such a great piece of history." (USA)
"The watch arrived today in great condition; it's happily ticking away on my wrist and I'm happily looking at it every few minutes. Thanks for the shopping experience -- to think that I just bought a vintage watch without seeing it in person, and without talking to anyone! Your photos and descriptions represented the watch faithfully." (USA)
"It has been a hectic week and I forgot to E-Mail you on Monday to let you know how pleased I am with the Omega Seamaster Chronograph I purchased from you. I received the watch on Saturday and it is beautiful. It also keeps perfect time despite it's age. It also arrived promptly on Saturday which I greatly appreciate. I think this one's a keeper. Thank you again and I look forward to doing more business with you." (USA)
"When the Omega Seamaster DeVille arrived on Wednesday, I put it on my wrist and put my electric Seiko in a drawer. I've been looking for a watch like this ever since I lost a similar one years ago and I couldn't be more pleased with it. It keeps perfect time and is exactly as described on your website." (USA)
"I just received the parcel last night and opened it this morning. I was absolutely ecstatic with the Vulcain that I had received. I would like to extend my deepest thanks to you and your organization for the prompt
and courteous service that I had received. I will definitely recommend you to all my friends that are looking for watches.
My first impressions when I saw this watch was that of my early days in High School, many a years ago, Many of my classroom friends had these watches then. We would all set them to go off at the end of class. The concerto that all these combined watches produced would just drive every one in the room "over to edge!"
When I opened your parcel this morning, I felt as if I were 13 again. Many thanks for the fond memories and for a job "well done!" (Canada)
"Received the watch today and am very pleased. Watch case is even better than you rated and re-dial is wonderful. You and Zaf are a pleasure to deal with especially in this day and age where ethics and civility have become a thing of the past. Thanks." (USA)
"Don, Just to let you know the watch has been received. Condition is better than picture. You and Zaf are still way ahead of the pack. Keep up the good work." (Hong Kong)
"The watch just arrived, sooner than expected, and once again you have exceeded my expectations! My wife will love this beauty and will be surprised because she thought she was getting something else. Merry Christmas to you and yours!" (USA)
"Don, got it. It's gorgeous, and a certain wife will be delighted on christmas morning. more than that, she'll be utterly surprised, because I'd already warned her that her present wouldn't be here by christmas.
I don't know how you performed this particular miracle, nor do I know a way to sufficiently thank you for bringung it about. The day is brightened and the load it lightened -- amazing what a tiny little
wristwatch will do, isn't it?" (USA)
"This Constellation is absolutely beautiful - It's a keeper - Bravo Finer Times" (USA)
"The Omega Moonwatch arrived safe and sound yesterday. I am absolutely thrilled with the condition of the watch, which was every bit as good as you described it. To get one so nice with boxes and papers has really made my day (year). Thanks very much for your attention and I look forward to doing business with you again.
By the way, you posted it International Express on 11/6, it left USA on 11/7 and arrived on my desk 11/13.
Please feel free to put my comments in your 'happy customer' section on your Web page."
"Zaf, the Minerva Chrono arrived yesterday. It is a wonderful watch in perfect condition at a very very reasonable price. Thanks." (Germany)
"Don, the Bulova arrived Monday 13th, only took 4 days, great service. It cleared through customs without problem and there was no duty or VAT to pay. The watch is in first class condition just as described. It is a great looking watch, I have been wearing it to the office and it has attracted some admiring glances. I am very pleased with this watch and with your service and I would buy from you again without hesitation." (United Kingdom)
"I received my watch today and it's beautiful, exactly as you described. Thank you for the prompt service I will send many people to your Web site (which is also first rate) and I look forward to doing business
with you again in the future." (USA)
"The watch is as you described it. I appreciate the prompt shipment, and I'm very pleased with this transaction." (USA)
"I have safely received the watch and, as always, am well pleased. This watch, along with a GMTII, are the only two watches out of many that have made it to my collection that I intend to keep indefinitely. I thank you for the prompt and courteous service and I look forward to our next transaction (perhaps for one of your nice Breitlings =)." (USA)
"Received both watches today - they are very nice and I would just like to thank both you and Zaf on having the best watch site (both product and service) on the internet." (Hong Kong)
"The Hamilton Bradford-B that I ordered from Finer Times came this morning. I want you to know that I am extremely pleased with this watch. It is every bit as nice as your description indicated. It has been a pleasure doing business with you and Zaf."(USA)
"I received the watch today and, as with my last purchase, I am very well pleased. It is as described and a welcome addition to my collection. I look forward to my next transaction with Finer Times."(USA)
"The Longines (95-06) $195 is fabulous! My fiance told me to get her one like it in ladies when she saw it. You need to do something about your image files on the net, they do not do justice to the watches. In fact, I had mixed feelings about buying the watch after studying the jpeg. I notice on your feedback page people keep saying "it was much better than I expected." Well, there's a reason for this, the photos are lacking."
Anyway, that aside, the watch is great. It keeps time with my quartz watch. And it has a high quality high beat movement too." (USA)
"Recevied the Speedmaster today. Thanks! Better than I had expected...there was no exaggeration on this one when you said near mint...No question as to whether I am goin to keep it...of course! Finally after messing around with alot of different watches, and never being truly satisfied, since my Rolex GMT Master went bye bye, I have finally found the one that will never leave my wrist." (USA)
"Nevermind on the tracking number -- the watch just arrived! The watch runs a minute every minute and looks great -- even better than in the JPEG photo you posted." (USA).
"I received the above watch today. It is even better than I hoped--the photos on the web didn't do it justice. The watch really satisfies a desire I've had for a solid, mechanical--automatic, good old-fashioned watch." (USA)
"I just wanted to thank you for extremely fast delivery of a very beautiful watch. The Benrus "Wristalarm" is in top condition and a real eye (and ear ;-) catcher. Though it is one of my least expensive watches, I love it!" C.O. (Switzerland)
"Today (6/4/97 in JAPAN), I received the watches which you sent. There is no problem in the sent watches at all. It is a wonderful watches more than I imagined it. Thank you very much really!" (Japan)
"Just a quick note to say that I have received the three watches I ordered. I received them Monday morning. It took less than 7 days to get here in Australia. I am very happy with all three, the Waltham I was most impressed with. The photo did not do it justice, I showed my purchases to a couple of friends that collect watches and they are seriously considering order items from your site. I will definitely be ordering more items when the budget allows." P.C. (Australia)
"I am sure that many of your calls and messages is a moan or compliant about something they received from you. I just received the Borel watch and its really, really nice. I've always wanted one, since I was a teenager and everyone bought one during a Carribean trip.
I know its not in the class of my Rolex and Pateks but I am just as happy and excited about getting it." M.S. (USA)
"I apprecaite all your help, and enjoy your pages. You guys have been a pleasure to deal with, both buying and selling." A.T. (USA)
"Don- I wanted to let you know the Vulcain chrono arrived in perfect shape and is running great. I am very pleased. Thanks again." P.F. (USA)
"Today I got the Nardin. It's really is beautiful. Sent you my order for two more watches by fax. My collection is growing and I´m very happy with it." G.B. (Austria)
"I'd like to inform you that I have received your shipment today (April 11, Friday Korean local time), much earlier than I expected. I am satisfied with the Zodiac Moonphase wristwatch. It is very cute in small size. It will definitely added to my collection. Thank you again for your prompt service." Y.S.K. (Korea)
"I couldn't be more pleased with my new Omega Seamaster. Not only did you get it here a day early but the watch is even more beautiful than expected! Thanks again for all your help, you have definitely earned another repeat customer." D. M. (USA)
"Today I got my longines, after all that trouble with the Austrian customs. I found out, that they didn´t believe, that the watch could be so cheap, for the prices for antique watches in Austria are very high. So thanks for that beautiful watch, I love it." G. B. (Austria)
"The Hamilton watch arrived today in perfect condition very happy with it...looks and runs great." J. J.
"Just wanted to say that the watch arrived on Monday, well packed and as described. I'm delighted with it." C. M. B.
"Sometimes one receives a watch that not only matches expectations, it is much finer. This is the case of the Ermetophon! The condition is excellent and I can easily replace the slightly cracked crystal (that you were sure to mention before I finalized the purchase). I have only seen this model in the books, so this is my first time to have one in my hands. This watch is awesome!" S. W.
"Congratulations for the excellent service, you're providing !! I've now bought 3 watches from you and Zaf, and everything went absolutely ok so far. What I really appreciate is your excellent responsiveness and the trust that you generate with your behaviour!! This is an very important point for me, while a lot of different watch dealers are popping up on the web.
Again, thanks a lot for your excellent service and see me as one of these happy customers, you can refer to. Even if I'm far away." O. M. (Germany)
"Just received the Omega that I ordered from you -- just wanted to let you know that I am very happy with it. Thank you for shipping it in such a timely manner. It is very much as described in your web site, unlike another watch that I ordered from another site. I am sure that we will be doing business again. My wife now wants a ladies watch comparable to my new Omega. If you have anything, let me know!" P. R.
"So, the watch is here, both bands, and I'm a happy guy! You're right; it's clean and stunning---just what I was looking for. It really is a fine time piece, reasonably priced." B. H.
"Recieved watches yesterday (Le Coultre 01-422 and Longines 93-37) The watches are great, I like than very much. I will add to my collection." C. W. L.
"Received them in the mail today. They are in great condition - all of them and I just want to let you know that I am a very happy customer." J. Q.
"PS: I have been enjoying the Omega automatic previously ordered from you and think that you guyrs are the best! Glad your server is back up since I check your page at least once a day to see what new treasures you have to list!" D.L.
"I love the watch and just wanted to make sure I wouldn't run into problems later. By the way, I just want to let you know how much I appreciate this level of service. You are a pleasure to do business with. Thanks." C. N.
"I received my watch on Monday and I love it. I couldn't email you earlier because I had computer problems. Anyways thanks and I'm looking forward to buying from you again." T. C.
"I just received a personal delivery from the post office (less than 24 hrs after placing an order). The Omega is everything you said. Its on my wrist right now. Many thanks." J. K.
"Thanks as always for your time , professionalism, cooperation & help. In all truthfulness & honesty others may try to imitate Finer Times but no one can even come close to duplicating the quality, quantity, professionalism and service of Finer Times." J.B.
"Don, got the chrono today! And, its everything I expected it to be, and more. I'm wearing it as I type this message." G.W.
"I received the watch Wednesday--it's great! It runs perfectly, keeps excellent time, and is in superb condition. Thanks very much for helping me locate this watch that I've wanted for years. Thanks again." C. B.
"The books that I ordered from you showed up Tuesday ... They're just what I was looking for! It's been nice doing business with you ... I'll probably be keeping an eye on your website to keep up on what else is available." J.L.
"I received the watch yesterday and to my very pleasant surprise your description of the quality of this timepiece was understated by your comments on your WEB page. This Alpha is absolutely fantastic. In addition I have to say my receiving the watch within four days of placing the order was excellent service on your part. I will be checking your web site on a regular basis and am looking forward to doing some more bisz in the future. Sincerely, G.C."
"I think that you have the nicest website out there and I am particularily impressed with your selection. Choises and more choises.I love the Omega selection that you have although I still dont see a Cosmic. The Tudor Oyster looks real nice too. Hope that things have been well for you. Happy new year! D. W."
"Don, it's been a week now since I took delivery of the Omega Speedmaster, ref # 00-518. I want to tell you how very pleased I am with it, and with the fine service you afforded me. It's exactly as you described it, and it keeps better time than my Datejust. Thank you for going the extra step of using FedEx billed to my account, for my added peace of mind. I will recommend Finer Times to my friends and colleagues as a great place to buy vintage wristwatches. Please don't hesitate to use me as a reference (e-mail address only, please) for any future potential customer. Thanks once again, and good luck with Finer Times. C. S.
"I just wanted to send a note of praise as the year winds down. I am a relative newcomer to watch collecting, and have spent alot of time this year dealing with lists, websites, marts, individuals etc. Both of your responses, willingness to help, dealing with a lost watch and messed up address have been tops! I find your website the most logical to follow, quick to load and contantly changing in what's available. Keep up the great work and have a very happy holidays and New Year to come!" S. W.
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